Catering Policies

Function Ordering

We require that all orders be placed at least 10 business days prior to your function. We will try to accommodate last minute orders and requests, however, additional charges may apply. Due to the cyclical nature of our business, there may be times when we are not able to provide service regardless of the amount of advance notice of the request. MCC Catering will continue to accept new orders until we reach the limit of our service and production capacity. We continuously monitor the number of functions accepted, to ensure that we provide the quality of food and level of service that our clients require and deserve.

MCC Catering staff will confirm each function order by forwarding a copy of the appropriate Function Sheet to the person responsible for details of the function.

To ensure a smooth planning process, please consider the following aspects of your function:

• Date
• Start & End Times
• Location
• Number of Guests
• Table Arrangement
• Food Preference
• Method of Payment

Guest Guarantees

An estimate of the number of guests must be provided at the time that your order is placed. A final guarantee of attendance is due, in writing, 5 business days prior to each function. Changes in this final guarantee are honored when possible, although may cause additional charges. 3 days prior to the function, the attendance number may not be reduced. If a guarantee number is not received by the due date, the estimated guest count becomes the “final guarantee” and is the basis for calculating your bill, regardless of low turnout or last minute cancellations. Should the number of guests served exceed the “final guarantee”, billing will be based on the actual number of guests served.

Leftover Food

For the safety and well being of our clients and guests, food and beverages are not permitted to leave the premises of a catered function. All leftover foods remain the property of MCC Catering. Credit will not be issued for leftover or unused items.

Cancellations

All cancellations should be communicated to MCC Catering staff as soon as possible. Should you need to cancel a function, please note:

• Functions cancelled less than 5 business days prior to function dates are subject to cancellation charges.
• All functions cancelled less than 3 business days prior to the function date will be charged up to 100% of the estimated bill.

Montcalm Community College reserves the right to cancel any function in the event of mechanical failure or inclement weather. If MCC cancels a function a refund of any deposited money will be issued or an alternate date will be arranged.

Payment Policies

Our rates are based on normal business hours: Monday thru Friday, 8am until 5pm. Additional charges may apply for functions scheduled during times other than normal business hours.

MCC internal functions are not subject to state sales tax. Internal organizations must supply an account number to be billed at the time of placing their order. MCC Catering will confirm all functions by forwarding a copy of the appropriate Function Sheet to the person responsible for details of the function.

External functions will be billed state sales tax, when applicable. MCC Catering will confirm all functions by forwarding a copy of the appropriate Function Sheet to the person responsible for details of the function. If your organization is tax exempt, your tax I.D. number must be supplied at the time the order is placed. External organizations may be required to pay a 50% deposit toward the estimated cost of services, 2 weeks prior to the scheduled function. Final payment is due at the end of your function, unless other arrangements have been approved by MCC Catering staff.

Service Charge

A 15% service charge will be added to the final cost of each external function. Some functions may have service needs, which will not be covered by the 15% service charge. In these cases, staffing and set-up will be billed on an hourly basis.

Miscellaneous

China Service: All pricing includes quality disposable service ware. China service is available upon request, with an additional rental charge.

Linen: Linen service is supplied for service and guest tables for all orders over $100.00.
If linen is required on orders under $100.00, a separate line item will be added to the order to cover the cost of the requested linen.
If additional linens or cloth napkins are required, an additional charge will be made.

For beverage only orders, linen is provided for only service tables.

Due to licensing restrictions and liability considerations, MCC Catering cannot provide goods, services or equipment for functions that involve the products or services of an outside caterer or organization.

All pricing is subject to change without notice. MCC will guarantee quoted pricing for 30 days.